Shipping

  • All items in stock ship out in 1-3 business days.

  • Custom work is made to order- please allow 3-4 weeks for delivery.

  • Orders are shipped via UPS or Fed Ex Ground for most packages and are fully insured

  • The price is applicable on the date on which you place your order.

  • Shipping costs and payment fees are recognized before confirming the purchase.

  • Work is packed with the utmost of care. Please inspect your package upon arrival. In the unexpected event of breakage, report to Lulu Ceramics at the time of delivery.

 

Payment

  • Payment is due in full before work is shipped.

  • A 10% charge is added for custom orders

  • Card information is transmitted over secure SSL encryption and is not stored.

 

Local Taxes

  • Lulu Ceramics is a registered business in Maine.

  • A 5.5 % State sales tax will be included.

 

 

 

Additional Information

  • All work is dishwasher and oven safe.

  • Microwave use is acceptable for reheating purposes. Avoid putting very cold pottery into the microwave or heating for extended periods of time.

  • Each Lulu Ceramics piece is handmade and one of a kind. There may be slight differences in size, shape and color which makes handmade pottery special.

  • Photos of work are taken for maximum accuracy but please note that colors can be different from one computer monitor to another.

 

Return policy

  • Lulu Ceramics strives to make the best quality work for happy customers. If you are unsatisfied with your order, please contact Lulu Ceramics within 5 business days. A refund will be issued for merchandise cost only.

  • After corresponding with Lulu Ceramics, ship back to address provided and shipped insured

  • Return shipping cost is customer’s responsibility..

  • Returns must be repacked in original packaging

  • Custom orders are non-refundable unless damaged due to shipping