Shipping

  • All items in stock ship out in 1-3 business days.
  • Custom work is made to order- please allow 3-4 weeks for delivery.
  • Orders are shipped via Fed Ex Ground for most packages and are fully insured
  • The price is applicable on the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Work is packed with the utmost of care.  Please inspect your package upon arrival.  In the unexpected event of breakage, report to Lulu Ceramics at the time of delivery. 

 

Payment

  • Payment is due in full before work is shipped.

  • A 10% charge is added for custom orders.

  • Card information is transmitted over secure SSL encryption and is not stored.
 

Local Taxes

  • Lulu Ceramics is a registered business in Maine.  
  • A 5.5 % State sales tax will be included.

 

 

 

Additional Information

  • All work is dishwasher and oven safe.
  • Microwave use is acceptable for reheating purposes.  Avoid putting very cold pottery into the microwave or heating for extended periods of time.
  • Each Lulu Ceramics piece is handmade and one of a kind.  There may be slight differences in size, shape and color which makes handmade pottery special.
  • Photos of work are taken for maximum accuracy but please note that colors can be different from one computer monitor to another.

 

Return policy

  • Lulu Ceramics strives to make the best quality work for happy customers.  If you are unsatisfied with your order, Please contact Lulu Ceramics within 5 business days.  
  • Refunds are considered on a case by case basis.
  • Custom orders are non-refundable unless damaged due to shipping.